FAQs

I'm not getting any emails from eEvid!

For every email I send to eEvidence, I understand I should be receiving an email back with its electronic evidence. Why I'm not getting it?

I've reached my free license's eEvid limit.

The last time I sent an email to eEvidence, it did not go through. Instead, I got an email saying I have reached my free license's limit. What should I do?

Is eEvidence compatible with BATV?

Here, we explain what BATV is and why eEvidence is compatible with it.

Is it possible to stop receiving the eEvid.Cert evidence via email?

I use the service quite a lot and receiving back the evidence for every email I send is a bit annoying. Is there a way to cancel this?

Is the eEvidence method patent-protected?

We are evaluating your service, as a way to keep legal record of critical emails sent by our organization's employees and systems. Are you entitled to use this technology by means of a patent?

Is the service suitable for large projects?

Can you manage large volumes of emails related to business workflows? I mean, would you be able to process, deliver and register, say, millions of emails a year?

Is there a way I can know if my emails have been read?

Do you provide any indication as for whether my registered emails have been read?

Is there any sort of API for retrieving the status of delivery?

I would like to remotely retrieve the status of delivery and registration of my emails I send. Is there any way to do this?

Register your emails easily with our browser extension!

The eEvidence browser extension allows you to configure the messages you choose to be sent as registered emails to their recipients. Quick and easy.