FAQs

How do I know if my email got delivered?

This is the first time I've sent an email to be registered through the service. How do I know it has really been delivered and accredited?

How do I register the emails I send?

I have already registered my email address for the service and I'm ready to go. What do I have to do to register the emails I send and get the evidence of its contents and delivery?

How do I register the emails sent to me?

I've read that eEvidence offers the possibility to not only register emails I send, but emails I receive as well. How does this work and what are the requirements?

How do I upgrade to premium?

I'm interested in upgrading my free account to a premium license. What do I have to do?

How do you bill for the premium service?

Free licenses aside, I would like to know how much do you charge for the service and how does your billing system work.

How do you do it?

All approaches to registered email are far from being straightforward solutions, are very limited on what can and cannot be done, or either both. Why should eEvidence be different?

How is it that some recipients are shown in different colors?

When looking the eevid details at the user site, most recipients appear in green color but others are shown in red or yellow. What do these colors stand for?

How long will you keep my backup?

I switched to a premium account to benefit from the backup feature, amongst other reasons. For how long will you store my files?

How much will the Expert Report cost?

According to your web site, you can provide a complementary Expert Report for cases in which the other party denies the eEvid.Cert evidence. How much does it cost?