Why choose eEvidence email certification over server logs?

Posted on October 27, 2023 • 1 min read • 212 words

Server logs play a crucial role in confirming the existence of communication, but they come with significant limitations.

While logs typically include essential details such as sender, recipient, and communication outcomes, they lack critical information like email subject and content.

Challenges with server logs:

  • Limited Retention: Logs are not stored indefinitely, and there is no legal requirement for a specified retention period.
  • Complex Certification: Presenting a log as evidence often requires the involvement of an independent computer expert to certify the log's date and authenticity.
  • Content Denial: Since logs do not reflect the email subject or content, recipients can deny receiving specific information.

How eEvidence addresses these challenges:

  • Secure Custody: eEvidence not only sends you a copy of the certificate but also securely retains it for a minimum of 5 years as long as your subscription is active, always accessible for download.
  • Digital Signature: The eEvid certificate is digitally signed, preventing alterations without invalidating the signature. Verification is straightforward and can be performed using any PDF reader.
  • Detailed Information: The eEvid certificate includes all email headers, sender, recipient, date, subject, fingerprints of attachments, a preview of the email body, and a complete copy of the email in EML format attached to the PDF.

In summary, eEvidence provides comprehensive legal coverage that goes beyond what a typical server log offers. Gain the security and certainty needed to support your email communication.