We plan to register thousands of emails on a daily basis, addressed to our customer database. Do we have to update the database, appending the '.eevid.com' wildcard to each address? Do you guys offer any alternatives?
The wildcard method is one amongst several methods you can use to forward your emails through us. Alternatively, you can configure eEvidence as your email account's SMTP outbound server. In case you manage your own mail server, you can also configure eEvidence as a smart host connector and select whether it applies to all users or just in certin cases.
Check the related support articles about SMART HOST.